Unfortunately the cutters are very often sold on by other companies that are just middle men, they know nothing about the cutters and cannot provide support. We have clients that have had these cutters as there main workhorse cutter for over 3 years and they are still providing good service. I have been selling them for over 4 years now. I sell and support the Redsail cutters in the UK, I give 100% support and we have excellent feedback on the cutters. Redsail cutters are sold worldwide as a starter option for those new to signmaking that cannot yet afford to buy a brand name cutter and as a backup for those who want to produce larger jobs than a 24in can handle or have more work coming in than one cutter can cope with. One hell of a way to make joining this forum appealing guys! Racism, ignorance and just plain stupidity.
Redsail plotter production manager disconnected full#
I did a full clean this morning to see if it helped and nothing changed. If anyone has a solution or just an opinion, I'd be very interested in hearing it. I tried setting the "optimize cutting order" to 1 inch, it solves some of the issues but creates brand new ones. I've messed around with knife offset, carve quality and all the other available settings to no avail. I have it set up under 7475 as the HPGL would NEVER work, even though it's the default driver. I've tried contacting the company I got it from and get no support, the typical, "well it should work" responses. Sometimes it falls short of finishing the cut, other times, over cuts. The issue is it "misses" cuts, leaving edges or overcuts leaving Xs at the ends. I have a Redsail 48 inch plotter that is now giving me fits! It is plotting terrible and it's either find a solution or have a blast dragging this thing around tied to the back of my car. Sorry that my first post here is a HELP thread but searching the net for advice led me here.